Alexander Ferrari Miller 3549 North D Street San Bernardino, CA 92405-2103 +1 (323) 681-7588 Alexander.Ferrari.Miller@gmail.com https://AlexanderFerrariMiller.com INSURANCE / SALES Professional Summary Licensed California insurance producer with current experience at World Financial Group and a background in direct sales, telephone fundraising, customer communication, public speaking, teaching, hospitality, and independent client-facing work. Skilled at explaining information clearly, building rapport, handling questions and objections, presenting products and concepts, and following up with prospective customers. Core Qualifications - California Resident Insurance Producer License - Insurance and financial-services sales - Prospecting and relationship development - Sales presentations and follow-up - Telephone fundraising and outbound calling - Handling questions and objections - Client communication and rapport building - Public speaking and teaching - Customer service and problem resolution - POS, payment, data-entry, and web-based systems Relevant Experience World Financial Group (WFG) August 14, 2026 - Present - Hired for insurance and financial-services sales. - Hold an active California Resident Insurance Producer License. - Current status is hired but not yet appointed. - Developing prospecting, presentation, relationship-building, and client-communication activities. - Current resume language does not imply carrier appointment or completed insurance transactions. Telephone Fundraiser -- Ruffalo Cody University of Massachusetts Lowell -- Lowell, MA 2005 - Made outbound calls to alumni to solicit charitable donations. - Worked from established telephone scripts while adapting to individual conversations. - Responded to questions, handled objections, and directly asked prospects to contribute. - Worked in a monitored fundraising environment with recorded calls periodically reviewed for performance. Timeshare Sales Presenter -- Village Green at Stowe Framingham, MA Approximately 1986 - Delivered in-person sales presentations for timeshare condominium interests. - Explained the offering and answered prospective buyers' questions. - Transitioned interested prospects to a manager responsible for closing sales. Taxi Driver -- Yellow Cab Torrance, CA November 2024 - February 2026 - Provided professional passenger service throughout the Los Angeles area. - Built rapport quickly with customers from varied backgrounds. - Handled fares, payments, passenger requests, and changing destinations. - Worked independently while maintaining professionalism in time-sensitive situations. Rideshare Driver -- Lyft and Uber Los Angeles, CA January 2014 - October 2024 - Completed thousands of independent customer-service interactions. - Managed passenger communication, navigation, pickups, drop-offs, and payment systems. - Resolved changing customer needs while maintaining professionalism and service quality. Substitute School Teacher -- Teachers On Reserve Los Angeles, CA 2007 - 2014 - Explained information clearly to varied audiences and adapted communication to different needs. - Managed classrooms and maintained effective interactions in unfamiliar environments. - Worked independently while following established requirements and procedures. Crew Member -- ArcLight Cinema Los Angeles, CA June 2007 - June 2014 - Provided customer service in a fast-paced retail entertainment environment. - Sold concessions and movie tickets and accurately operated POS systems. - Greeted audiences, introduced films, and assisted customers throughout theater operations. Education - Oberlin College -- Bachelor of Arts -- Russian/Soviet Studies - University of Massachusetts Lowell -- Undergraduate studies -- Mathematics - Los Angeles City College -- Associate's degree studies -- Computer Science; nearly complete Active Credentials - California Resident Insurance Producer License - California Class C Driver's License - California 30-Day Substitute Teaching Permit - California Security Guard Card